Privacy Policy

Effective Date: 9-12-2025

Hibachi Catering LA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and catering events.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or contact us.
• Event Information: Guest counts, dietary preferences, event location, and scheduling details.
• Technical Information: IP address, browser type, device information, and cookies when you visit our website.
• Communications: Any information you provide when you email us, call us, or submit forms.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver catering services.
• Process payments and send order confirmations.
• Respond to inquiries and provide customer support.
• Improve our website, menu, and services.
• Send marketing promotions (if you opt-in).
• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted vendors who help us with payments, delivery, email, or IT support.
• Legal Compliance: If required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookies through your browser settings.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your data (we do not sell personal data).
• Request corrections to inaccurate information.
• Limit the use of sensitive personal information.

To exercise your rights, contact us at hibachicateringla@gmail.com
or call us at 951-933-4835. We will verify your request and respond as required by law.

6. Data Security & Retention

We implement reasonable safeguards to protect your data from unauthorized access, disclosure, or misuse. We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Hibachi Catering LA
1730 W Cameron Ave #200
West Covina, CA 91790

📞 951-933-4835

✉️ hibachicateringla@gmail.com